SMS Reminders opt-in
This page shows the exact opt-in form users complete inside the Tend app under Settings → SMS Reminders.
SMS Reminders
Get a daily check-in reminder by text. We’ll skip the message if you’ve already checked in that day.
Tend never shares your number or sends marketing messages. Message frequency: at most once per day. Text STOP to cancel.
About this service
Tend is a journaling app operated by Matchball. SMS reminders are sent by Matchball on behalf of the Tend product. Messages will appear from the Tend sender name.
Message types
- Daily check-in reminders (non-marketing) — sent only if the user has not already checked in that day. At most one message per day.
- No marketing or promotional messages. Tend never sends advertising, third-party offers, or upsell content via SMS.
- No SMS authentication codes. Sign-in is email OTP only.
How to opt out
- In-app: open Settings → SMS Reminders and tap Turn off SMS reminders. Messages stop immediately.
- Reply STOP to any message from Tend. No further messages will be sent.
- Help: reply HELP or email hello@tendjournal.app.
How consent is recorded
When a user enables SMS reminders, Tend stores the mobile number, an opt-in flag, and a timestamp in the user’s profile. Disabling reminders clears these fields. Records are retained for up to 12 months after account deletion to satisfy regulatory audit requirements.
Last updated July 8, 2026.